Metababble

a blog about social media, the internet, technology and everything in between

Manage Your Business’s Reputation On Social Media Sites

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yelp1

Whenever I eat out at a restaurant or want takeout I check out restaurant sites like Yelp, Citysearch, Menu Pages, etc. to see what people are saying about the place.  I make my decisions based on the opinions voiced on these sites.  I do the same for hotels when I travel.  This is a reality that businesses are having to deal with.  Instead of taking a hostile stance toward these sites and customers, businesses can use these opinions to address concerns and improve their service.

http://www.nytimes.com/2009/07/30/business/smallbusiness/30reputation.html?pagewanted=2&em

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Written by Atique Ullah

July 31, 2009 at 8:37 PM

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